Our Rooster Responsible Gaming

Age Verification and Account Security

Access to our platform is strictly limited to players who are at least 18 years old, or the legal age of majority in their country of residence, whichever is higher. At RoosterBet, we require every new player to confirm their age and identity before being allowed to deposit or play. Our Rooster Bet registration process includes identity checks that may ask for passport details, identification cards, proof of residence and source-of-funds statements, accepted in Latin or Cyrillic script. Where documentation cannot be verified through standard means, we may request video verification showing the player holding the relevant documents.

We at Rooster Bet also operate a strict one-account-per-player policy. Multiple accounts belonging to the same individual, or accounts sharing an overlapping IP address, may lead to termination of access and suspension of payouts. These measures exist not only to prevent fraud but also to help us keep an accurate picture of each player's activity, which is an essential part of responsible gaming monitoring. Our RoosterBet platform may confirm, upon registration, that a player is not using a VPN, since masking location data makes it impossible for us to apply the correct regional protections and restrictions.

Why Verification Matters

Verification is not simply a formality - at Rooster Bet, we see it as a safeguard for every player. By confirming identity and age, we reduce the risk of underage access, protect against account misuse, and ensure that winnings are paid to the rightful account holder. If complete KYC information is not provided within 40 days of a request, winnings - whether from bonus or real-money play - may be forfeited. We ask for patience during this process, as it directly supports a safer gaming environment for our entire community.

Tools to Help You Stay in Control

Our Rooster Bet platform encourages every player to set personal boundaries before they start playing. While our systems already apply weekly and monthly withdrawal limits - EUR 5,000 per week and EUR 20,000 per month, with equivalents in USD, CAD, AUD, NZD, NOK and ZAR - we also recommend that players define their own deposit and time limits in line with their personal circumstances. At RoosterBet, we believe that combining platform-level limits with personal discipline gives players the strongest protection against overspending.

Below is an overview of the responsible gaming elements built into our Rooster Bet experience:

We at Rooster Bet also apply an administrative fee of at least EUR 25 per month to accounts that remain dormant for 12 consecutive months while holding a positive balance. This policy is not designed to penalise players, but rather to remind everyone that an account should either be actively managed or properly closed - another small way our RoosterBet team keeps the platform transparent and tidy.

Recognising the Signs of Problem Gambling

Gaming should always remain a leisure activity. At Rooster Bet, we ask our players to stay alert to warning signs that gambling may be becoming a problem, including:

• Spending more money or time on gaming than originally planned
• Chasing losses with larger bets in an attempt to win them back
• Borrowing money or using funds meant for essential expenses to gamble
• Feeling anxious, irritable or preoccupied with gaming activity
• Neglecting work, relationships or personal responsibilities because of gaming
• Hiding gaming activity from family members or friends

If any of these signs feel familiar, we encourage you to reach out to our RoosterBet support team. Our Rooster Bet agents are trained to listen without judgement and can help you explore the tools available to regain control, including guidance on setting limits or taking a break from play.

Self-Exclusion and Cooling-Off Options

We at Rooster Bet want every player to know that stepping away is always possible, and never held against them. Players who feel they need a pause can contact our support channels to discuss a temporary cooling-off period or a longer self-exclusion arrangement. During such a period, access to the Rooster Bet account can be restricted so that deposits and gameplay are not possible until the player is ready to return, or permanently if that is their preference. Our RoosterBet team treats every such request with full confidentiality and respect.

External Support Organisations

Beyond the tools offered directly on our Rooster Bet platform, independent organisations exist specifically to help individuals affected by gambling-related harm. We recommend reaching out to organisations such as GamCare, Gambling Therapy, or BeGambleAware if you feel you need confidential advice, counselling or peer support outside of our RoosterBet environment. These organisations operate independently of any casino and can offer impartial guidance tailored to your situation.

Our Rooster Bet team also supports the use of third-party self-exclusion schemes and blocking software, which can restrict access to multiple gambling sites at once for players who want an additional layer of protection beyond what a single operator can provide.

Restricted Markets and Bonus Protections

As part of our responsible approach, access to RoosterBet is not available in a number of jurisdictions, and certain bonus offers carry additional regional restrictions - for example, all bonuses are unavailable to players from Israel, Spain, Sweden, the United Kingdom and the United States, while no-deposit bonuses and free spins are excluded in a longer list of countries. These restrictions exist in part because local regulatory frameworks require different responsible gambling protections than our Rooster Bet licence provides, and we respect those boundaries fully. For full details on current promotions and their restrictions, see our Rooster bonus page.

We also apply strict rules around bonus wagering, maximum bet limits during active bonuses, and caps on withdrawable amounts from certain promotions. At RoosterBet, these structures are designed not just to maintain fairness, but to prevent players from feeling pressured into chasing larger wagers than they intended.